Refund policy

RETURN & REFUND POLICY

We offer a 60-day return period from the date your order is delivered.

To be eligible for a return, the product must be returned in reasonable condition with all included components.

To start a return, please contact:
info@helloflushy.com

Refunds will be processed back to the original payment method once the returned item has been received and inspected.

Damaged, defective, or incorrect items should be reported within 7 days of delivery.

Please note:

• Return shipping costs may not be covered unless the item is defective or incorrect.

• Excessive misuse, intentional damage, or missing components may affect refund eligibility.

Flushy reserves the right to refuse returns that do not meet these conditions.